How to reset a macbook os x3/13/2024 ![]() SMART info will not be reported on external drives. If it does not say "Verified" then the drive is failing or has failed and will need replacing. Note the SMART status of the drive in DU's status area. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list.Select Disk Utility from the main menu and click on the Continue button. ![]() Select the Recovery HD and click on the downward pointing arrow button. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. If possible backup your files to an external drive or second internal drive.
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